Nondiscrimination and language assistance
Everyone deserves equal access to care.
Our commitment
PeerHive LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PeerHive does not exclude people or treat them differently because of these characteristics.
Help for people with disabilities
We provide reasonable changes to our policies and free aids and services so people with disabilities can communicate with us effectively, such as qualified sign language interpreters and written information in other formats.
Language assistance
We provide free language assistance to people whose primary language is not English, such as qualified interpreters and information written in other languages. Our team also speaks Somali, Arabic, Nepali, Pashto and Maay Maay. Care in your language
If you need these services, call (380) 212-9259 or email [email protected].
If you believe you were treated unfairly
If you believe PeerHive has failed to provide these services or has discriminated against you, you can file a grievance with us by phone, by email, or in person at 2000 W Henderson Rd, Suite 10, Columbus, OH 43220.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by phone at (800) 368-1019 (TDD (800) 537-7697), or by mail to: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201.